Cypress Unveils Hosted VoIP, UC Failover Options

Cypress Communications is now offering multiple failover solutions for its C4 IP hosted VoIP and hosted unified communications solution, which are available through Cypress’s channel partners. C4 IP has been enhanced with three failover options: VoIP failover, VoIP and public data network failover, and VoIP and private data network failover.

In the event of a voice access disruption on the network, the VoIP failover solution is designed to redirect voice traffic to a separate data access line, without active calls dropping. With either the VoIP and public data failover or the VoIP and private data failover, if the primary data access (such as the Internet connection or wide area network) goes down, traffic is rapidly rerouted through the VoIP network. Both data failover options include a VoIP failover component, so if an interruption occurs on either the VoIP or data network, the solutions are designed to automatically reroute traffic to the active network.

Cypress Communications’ network, which has been engineered for 99.999% availability and local site survivability with no single point of failure, is designed to automatically detect potential faults and self-correct, and is supported by redundant devices to ensure maximum availability of communications, the company said. The hosted VoIP and hosted unified communications functionality is offered via distributed, carrier-grade switching and multimedia platforms that feature full component and geographical redundancy. The addition of failover solutions further ensures business continuity by providing alternate routes for communications traffic.